Our Rhythm for Smooth Delivery

At Mighty Menace Morph Jungle, we strive to provide a seamless and efficient shipping experience for our customers. Our shipping policy is designed to ensure that your wood engraving products are delivered safely and promptly to your desired destination. Please take a moment to familiarize yourself with the following shipping guidelines:

1. Shipping Locations: We offer shipping services within Cape Town and its surrounding areas. For international shipping, please contact our customer support team to discuss the options available.

2. Shipping Methods: We primarily utilize reliable shipping carriers to ensure secure and timely delivery of your wood engraving products. The shipping method may vary based on the size, weight, and destination of the package.

3. Shipping Timeframes: We strive to process and ship orders as quickly as possible. The estimated shipping timeframes are provided at the time of checkout and may vary depending on the availability of the product, customization requirements, and shipping destination.

4. Shipping Costs: The shipping costs are calculated based on the weight, dimensions, and destination of the package. The applicable shipping charges will be displayed during the checkout process. We may offer free shipping promotions from time to time, which will be clearly communicated on our website or through promotional emails.

5. Order Processing: Once your order is received, our team will review and process it accordingly. We aim to dispatch all in-stock items within 7 – 14 business days. For custom orders or personalized engravings, additional processing time may be required, and we will communicate the expected timeline to you.

6. Shipment Tracking: Once your package is shipped, we will provide you with a tracking number and relevant shipping carrier details. You can use this information to track the progress of your shipment online.

7. Packaging and Handling: We take utmost care in packaging and handling your wood engraving products to ensure they reach you in pristine condition. We use appropriate protective measures to safeguard against any damage during transit.

8. Shipping Insurance: All our shipments are insured to cover any potential loss or damage during transit. In the unlikely event that your package arrives damaged, please contact our customer support team within 7 -14 business days of receiving the shipment. We will guide you through the necessary steps to initiate a claim and arrange for a replacement if required.

9. Address Accuracy: Please ensure that you provide accurate and complete shipping information when placing an order. We will not be held responsible for any delays or misdeliveries caused by incorrect or incomplete addresses provided by the customer.

10. Delivery Acceptance: Upon delivery, please carefully inspect the package for any visible signs of damage. If you notice any issues, please notify the delivery personnel immediately and contact our customer support team.

Please note that this shipping policy is subject to change without prior notice. For any specific inquiries or further assistance regarding shipping, please feel free to reach out to our customer support team via [contact details].

Thank you for choosing Mighty Menace Morph Jungle. We look forward to serving you and ensuring a smooth shipping experience for your wood engraving products.